No one connects you to more customers and more sales channels
Running an eCommerce business isn’t easy. It requires time, money, a little creativity, and a whole lot of passion. As a growing business, you also need flexibility. And at iLogistics USA, our fulfillment services conform to your needs, transforming fixed costs, such as warehouse rent, into variable costs that can easily scale with your business.
Pick & Pack
Besides taking advantage of an automated order fulfillment system to ensure efficient and accurate picking & packing, we have the bandwidth to fulfill 1 to 10,000 orders each day. We don’t believe in charging for unused services, so with i Logistics USA you’ll only pay for what you use. If you only ship 1 product that month, you’ll only pay a pick and pack fee for 1 product. It’s that simple.
Cost-Effective & Flexible Shipping
Our extensive background and professional network within the shipping industry enable us to provide service via the world’s most reliable carriers while offering superior rates. i Logistics USA receives heavily discounted shipping rates with every major carrier, and the best part is that we pass these discounts on to you and your customers. This gives you complete control over your shipping costs and peace of mind that your products will always be delivered on time.
We’re not the first order fulfillment company to help business owners save time and money. But we are the first to bring transformative technology to the fulfillment industry. Rather than just improving what is currently offered, we approach the market with the mindset of redefining the entire industry. From our API integrations to automated mapping and bundling, i Logistics USA software has the ability to map SKUs across various sales channels and bundle an infinite amount of product combinations so you can change your product offerings without worrying about tracking, inventory levels, or fulfillment.
We’ve strategically designed our storage and inventory system to assign products to a designated area. This optimizes storage locations and reduces costs for you. In addition, our entire warehouse is equipped with a state-of-the-art security system to ensure that your products are actively protected.
Returns and exchanges happen with varying frequency depending upon the nature of your business. To keep customer satisfaction high, you need to be able to manage returns efficiently and hassle-free. That’s where our fulfillment process comes in handy. We’ve developed multiple procedures for managing returns to ensure that they’re neither time consuming nor costly, but they’re also always satisfactory to you and your customers. We can handle multiple categories of product returns including exchanges for different sizes, colors, quality control, product testing, product assessment, and sorting.
Dedicated Customer Care
We realize that startups and small businesses require special attention whether it’s to gain traction or to transition into full-blown growth–in order to achieve their full potential. That’s exactly why we created Happiness Engineers. Each and every i Logistics USA customer will be assigned a dedicated Costumer Care to welcome them from the start and will always be there to answer any questions or concerns regarding their account. All of our Costumer Care go through a comprehensive training process designed to turn them into shipping experts, so no question is too big or too small for their expert advice.
Custom Packing Procedures
i Logistics USA offers custom packing procedures that encompass an array of needs. You may be aggregating products from outside vendors, or maybe you need to strip away the bulk packing the product arrives in. We’ll remove any unnecessary wrapping or packaging as well as repack if necessary while we kit your boxes. Occasionally we’ll receive products that need to be modified, but don’t worry. A lot of larger fulfillment companies focus on turnaround and lose the flexibility that a growing eCommerce business needs. But at i Logistics USA, if it’s removing manufacturer labels or helping you source custom packaging, we’re flexible enough to conform to your needs each and every month.
Our friendly terms make things even easier. At i Logistics USA, we don’t have minimum order requirements. We don’t have setup fees. You pay only for the fulfillment services you actually utilize, and you pay for them as you go, with no long-term contracts.
Our processes, technology and expertise lend themselves well to eCommerce merchants in a range of industries, including the following:
Apparel & Shoes Fulfillment
CD / DVD Fulfillment
Home Depot Fulfillment
Auto Parts Fulfillment
Baby Products Fulfillment
Home Goods Fulfillment
Pet Products Fulfillment
Health Care & Hospital Equipment Fulfillment
Dangerous Goods Fulfillment
We are integrated into more than 150 marketplaces
Allow us to show you the difference that we can make for your eCommerce business.